Datis India is a subsidiary of the parent company Datis. Our products are distributed to end-users across India through our extensive network of channel partners. Our primary focus as a company is to provide technical training and support to our partners and customers.
We take great pride in ensuring that our products are reliable and perform at the highest levels. However, in the event of any technical issues, our service engineers are always available to provide prompt support and assistance. We believe in empowering our partners by providing marketing support to help them showcase the benefits of our products to their customers.
At Datis India, we are committed to delivering top-notch products and services to our customers. We believe that this approach has helped us build a strong reputation and a loyal customer base in the Indian market.
A technology-based company
specializing in manufacturing electronic components.
At Datis, we are committed to providing excellent support to our end-users. To achieve this, we have established a three-layer support system that ensures prompt and efficient support to our customers.
The first layer of support is provided by our channel partners. We work closely with our partners to empower their technical teams to provide the best possible support to end-users. We also maintain a stock of spare parts at their location to ensure that they can make immediate changes as required.
The second layer of support is provided by our service engineering team at our headquarters in India. Our team is available to respond to calls and messages via WhatsApp to quickly resolve any issues that may arise. Additionally, our service engineers can visit project sites to provide on-site support as needed.
The third layer of support is provided by our service team at our headquarters. Our team includes over 15 support engineers who are available on-call to provide expert assistance to our partners and end-users. By providing this comprehensive support system, we ensure that our customers receive the highest level of service and support from Datis.
All Datis experts believe in innovation and try to find better solutions.
We are responsible for our quality and after-sale service until all customers become happy